Overview
This article describes how to reach out to the GFI Sales Team for any queries within their scope of support. You may require this information when you wish to purchase additional licenses for users, or apply for a license extension or renewal etc.
Solution
Prerequisites - Please keep the following information handy ,which you will be required to provide to the Sales team:
- The name and company of the person who purchased the license
- Your license key
- The purchased date
- The invoice issued by your GFI Sales Partner
The scope of support offered by the Sales teams includes the following:
- Extend licensing dates
- Billing issues
- NFR Licensing
- Expired Licenses
- Trial Licenses
- Renew licenses
- Plan Upgrades (Specific to the GFI products)
- Combine multiple license keys
Contact Information
Specific contact information for Sales varies depending on region or country.
To contact GFI Sales email Sales@GFI.com or review the following steps:
-
Navigate to the GFI Contact Us Site.
-
Select a Country or Region.
-
Review the contact details in the Sales and Technical support sections, as shown in the following example for Asia.
