Overview

GFI customers have used the GFI Customer Portal (customers.gfi.com) for many years.  Questions have arisen as to which portal to use for which processes when dealing with your GFI account and licenses. This article gives information about the web portals GFI provides for account and license management.

Diagnosis

The GFI Customer Portal (https;//customers.gfi.com) has been used for many years for customers to manage their GFI accounts and licenses.  In 2017 the GFI Accounts Portal (https://accounts.gfi.com) was introduced to replace the GFI Customer Portal.   Currently some customers question which portal to use for their account management. 

Solution

Currently the GFI Accounts Portal is the portal that should be used for reviewing and managing your GFI account(s) and your GFI license(s).  The GFI Customer Portal is still available to login and view your information  but in many cases information is not updated here.