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  • Adding Video Codecs to Extensions in Kerio Operator

    Overview This article provides the steps to add video codecs for any extension in Kerio Operator, which can be helpful when experiencing video issues, including performance and one-way audio. Back to ...

  • Configuring Directed Call Pickup in Kerio Operator

    Overview This article provides instructions to enable the Directed call pickup feature in Kerio Operator, which is helpful when you want to allow pick up calls directed to any extension at the PBX. Ba...

  • Configuring a Queue Length

    Overview A Queue Length determines the maximum number of callers in the queue at the same time, and configuring this limit prevents callers from waiting too long in the queue. This article describes t...

  • Configuring Call Queues Without Agents

    Overview You can configure the call queues without agents in Kerio Control. The configuration allows automatic management of call queues for the calling customer if no agents to manage the calls are a...

  • Configuring Protection against Password Guesses

    Overview Login data guess is one of the most common attacks on a Private Branch Exchange (PBX). In Kerio Operator, attackers try to guess extension numbers and SIP passwords. This type of attack is de...

  • Configuring Ringing Rules in the Administration Interface

    Overview In Kerio Operator, you can configure ringing rules (call forwarding) for each user in the Ringing Rules section. This will allow calls to be forwarded to another number.   Back to top   Proce...

  • Creating Ringing Groups in Kerio Operator

    Overview This article provides the steps to create Ringing Groups in Kerio Operator. You can use Ringing Groups to make calls ring simultaneously on multiple extensions. Back to top   Process In Kerio...

  • Licensing and Registrations In Kerio Operator

    Overview You can register the product from the welcome page of the administration interface which is displayed after each login. When installed, the product can be registered as a trial or as a full v...

  • Restarting Provisioned Phones in Kerio Operator

    Overview When a configuration that affects provisioned phones is changed in Kerio Operator, e.g. when a new call route is created, such provisioned phones need to be restarted. This article provides t...

  • Configuring Voicemail in Operator

    Overview This article provides additional configuration for Kerio Operator's voicemail since it does not need any initial set up. It works automatically once Kerio Operator starts. All users have a fo...