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  • Creating Local User Accounts

    Overview This article provides instructions to create local user accounts in Kerio Operator, which can be used for logging in to Kerio Phone, linking users with an extension, or setting system access ...

  • Fax Support in Kerio Operator

    Overview This article provides information on how to use Fax functionality in Kerio Operator. Kerio Operator supports: T.38 protocol Fax-to-email Provider Does Not Support T.38 PDF-to-fax Prerequisite...

  • Logging in to Kerio Operator Administration

    Overview Kerio Operator Administration is currently localized into several languages. Select yours in the top right corner of the interface. The default language is set according to your browser langu...

  • Troubleshooting Call Quality Issues

    Overview When using voice over IP, there are many considerations which can affect the quality of phone calls, and identifying the source of the issue can sometimes be difficult. This topic is designed...

  • Configuring Multiple Registrations Of An Extension

    Overview This article is intended for Kerio Operator administrators and agents in order to give them a better understanding regarding the procedure described in the title. It also contains an example ...

  • Connecting Multiple Kerio Operators

    Overview  In Kerio Operator, administrators can connect multiple Kerio Operator servers. This is useful to directly reach remote phones by their extensions for free, and send or receive external calls...

  • Configuring Distinctive Ringing Support

    Overview Kerio Operator supports configuring different ringtones for different types of calls, e.g., internal calls, external calls, or ringing groups. This article provides the steps to set strings a...

  • Configuring Aastra 6755i IP Phones

    Overview This article provides the required steps to assign a SIP account to an Aastra 6755i IP phone with Kerio Operator. Note: As of Kerio Operator v2.3, this phone model can be automatically provis...

  • Configuring Additional SIP Interface Details in Kerio Operator

    Overview This article provides the steps to set additional settings in Kerio Operator's interface for incoming and outgoing calls. This procedure is helpful when administrators want to define addition...

  • Configuring Call Queues in Kerio Operator

    Overview  Call Queues are used to distribute incoming calls between agents, as shown in the below image. This article provides the required steps to configure these Call Queues in Kerio Operator. Back...