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We have a New change on how we can assist you 👉 NEW Support Portal Migration

Popular in KerioOperator - Calls & Voicemail

  1. Configuring and Using Call Parking

Popular in KerioOperator - Drafts

  1. Configuring Automatic Phone Provisioning Operator

Popular in KerioOperator - Upgrading & Downgrading

  1. Using a Binary Image File to Upgrade Kerio Operator

  2. Updating Provisioned Phones Firmware

  3. Upgrading Kerio Operator

  • Articles

    Installation Integration Deployment

Popular in KerioOperator - Installation & Integration

  1. Connecting Kerio Operator to OrbTalk

  2. Configuring Remote FTP/SFTP Storage for Backup and Call Recordings

  3. Adding Kerio Operator to MyKerio

  4. Applying Ringing Rules to Calls Coming From Call Queues and Ringing Groups

  5. Connecting Kerio Operator to Easybell

  • Articles

    Issue/Error Messages, Reference and/or NonAdmin HowTo's about: Applications Backups Devices Dialers Security Serve

Popular in KerioOperator - Interface

  1. Setting Up and Using Kerio Phone

  • Articles

    Basic Information FAQs Feature requests

Popular in KerioOperator - General Information

  1. Transferring and Parking Calls Using Kerio Phone

  2. How to Make the Best Use of the Kerio Operator ATLAS Support Chat

  3. Kerio Operator - Release Notes and Known Issues

  4. Is there a way to implement TLS 1.2 for Kerio Operator?

  5. Phone Provisioning

  • Articles

    Activity logs Accesses HowTo's/Configuration Reporting Vulnerabilities

Popular in KerioOperator - Administration

  1. Adding New Extensions

  2. Why are IP Addresses being Blocked?

  3. Securing Kerio Operator

  4. Configuring Automatic Phone Provisioning

  5. Resolving Domain Names of SIP Providers

  • Articles

    This section will house training material to be viewed internally.

Popular in KerioOperator - Internal Training

  1. Troubleshooting Call Quality and Audio Transmission Issues

Popular in KerioOperator - General

  1. GFI Account and License Management

  2. Unable to Access the GFI Training Portal

  3. Editing Account Details

  4. GFI Partner Not For Resale (NFR) Subscription Information

  5. Requesting a New Customer Trial License Key

Popular in KerioOperator - GFI Support Portal

  1. Viewing Open Tickets in the GFI Support Portal

  2. Accessing the GFI Support Portal From the GFI Accounts Portal

  3. How to use "Forgot my password" link in the GFI Support Portal

  4. Logging in to the GFI Support Portal

  5. Creating Account on GFI Support Portal

Popular in KerioOperator - Portal Access

  1. Cannot Reset Your Password for the GFI Accounts Portal When Using the Reset Password Link

  2. Changing Customer Login Details in the GFI Accounts Portal

  3. Resetting Your Password to Log Into the GFI Accounts Portal

  4. Logging into the GFI Accounts Portal

Popular in KerioOperator - Account Users

  1. Editing a User in the GFI Accounts Portal

  2. Change Primary User or Account Details Account In the GFI Accounts Portal

  3. Removing a User in the GFI Accounts Portal

  4. How to Remove Group Membership From a User

  5. Group Membership in the GFI Accounts Portal and Retrieving Licensing Information

Popular in KerioOperator - Purchasing/Sales

  1. Contacting GFI Sales

  2. Finding Authorized GFI Resellers and Distributors

  3. Contacting GFI Sales

Popular in KerioOperator - Licensing Issue

  1. Unable to Renew Your GFI License

  2. Customer Impersonation done by GFI Support Agents

  3. GFI Licensing Related Issues

  4. Account Information Not Correct in License or Subscription

  5. Unable to Activate a Product in GFI Unlimited Subscription

Popular in KerioOperator - Reseller Account

  1. Unable to View Customer's License From Reseller Account in the GFI Accounts Portal

  2. How to Access the GFI Training Portal

  3. Combining Information from Multiple Accounts into One in the GFI Accounts Portal