Articles

Activity logs Accesses HowTo's/Configuration Reporting Vulnerabilities

• Configuring Fax Detection (CNG Signal)

  Overview A CNG signal is the fax machine sound you may hear when there is a fax machine connected to the other end of the line. Kerio Operator can detect the signal and start receiving faxes automatic...

• Receiving All Faxes to a Specific Email Address in Kerio Operator

  Overview Kerio Operator can send all incoming faxes to a single email address, in case it is required for monitoring purposes, or in cases where administrators want to limit centrally manage all faxes...

• Configuring Call Forwarding in Kerio Operator

  Overview Kerio Operator can route incoming calls to different internal extensions or external numbers; this is helpful in cases where administrators want to manage calls in Kerio Operator centrally, o...

• Extremely Loud Volume on Calls

  Overview   When making calls, you may hear extremely loud and garbled audio, which may occur in the first five seconds of the call after dialing a phone number. This article provides the steps on how ...

• Monitoring the Kerio Operator

  Overview   This article describes the process of monitoring the status of the Kerio Operator and its different functions.   Preconditions Access to Kerio Operator Administration     Information   When...

• Error 'Received bad response to DCS or training' While Sending Fax

  Overview This article provides information regarding the following error while attempting to send a fax: [01/Oct/2019 13:22:48] Failed to send fax from '100' to '0958763727', because Received bad resp...

• Assigning Custom SIP Ports

  Prerequisites Access to Kerio Operator Webadmin.  Process Please follow the steps below to specify a non-standard port for SIP configuration. Log in to Kerio Operator Configuration console as Admin us...

• Uploading Custom Provisioning Modules for Hardware Phones

  Overview Kerio Operator doesn't support all Hardware phones. This article provides a step by step instruction on how to auto-provision not supported hardware phones.   Environment You should have at l...

• Connecting Kerio Operator to Net2Phone

  Overview:  Before you start the configuration, you need the following information: The telephone number or numbers assigned to you by Net2Phone. Each number will include the US international country c...

• Creating extensions

  Overview An extension is an internal telephone line. Each user can have assigned one or more extensions in Kerio Operator. The total number of extensions is limited to three times the number of licens...